Frequently Asked Questions
Everything you need to know about your FeelinGirl® shopping experience.
How do I choose the correct size for shapewear?
We recommend referring to our specific Size Guide located on each product page. For the best fit, measure your waist and hips with a soft tape measure. If you are between sizes, we generally suggest sizing up for comfort or sizing down for more intense compression.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be unworn, unwashed, and in their original packaging with tags attached. Due to hygiene reasons, certain intimate items may be final sale unless there is a manufacturing defect.
How long does shipping take?
Standard shipping typically takes 7-12 business days, while expedited shipping takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay for a 'buy now, pay later' experience.
How should I care for my FeelinGirl® garments?
To maintain the elasticity and compression of your shapewear, we recommend hand washing in cold water with mild detergent. Avoid machine drying; instead, lay the garment flat to air dry in the shade.
Can I modify or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 2 hours of placement by contacting our customer support team. After this window, the order cannot be changed.